Frequently Asked Questions
Everything you need to know about your Clementine Sleepwear experience.
What materials are used in Clementine Sleepwear?
We prioritize comfort and sustainability by using premium natural fibers, including 100% organic cotton, mulberry silk, and eco-friendly Tencel modal to ensure breathability and a soft feel against your skin.
How should I care for my sleepwear to ensure it lasts?
To maintain the quality of your garments, we recommend machine washing on a cold, gentle cycle with similar colors and laying flat to dry. For our silk collection, dry cleaning or hand washing is preferred.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain intimate items may be final sale.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout. Please note that international orders may be subject to local customs duties.
How do I determine the right size for me?
Each product page features a detailed size guide. Our sleepwear is designed with a relaxed fit for maximum comfort; if you are between sizes, we generally recommend sizing down for a more tailored look or sizing up for extra room.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our support team. After this window, the order may already be in the shipping process.